Dengie Hi Fi

[harveydales]

I just thought I'd mention that I've been feeding Dengie Hi Fi Senior recently and the last bag I opened seemed a bit odd. Despite being well within the use by date, it had an odd fermenting smell to it and seemed damper and stickier than normal.

I contacted Dengie straight away. They were very helpful and refunded me the price of 2 bags of Hi Fi. I had to send in a sample and they informed me that it was definately not up to normal standards and had been over-molassed, hence the fermenting. Thank goodness I didn't use any of it - heaven knows what it could have done to Quest with his sensitivity and lami proneness (if there is such a word).

So if anyone has any doubts about a bag of feed they open, please don't hesitate to contact the manufacturer.

[SuzieP]

Crikey! Good thing you noticed, Pam. Nice to hear that they refunded the money though.....

[greydales]

What a good job you didn't feed that to Quest Pam, and nice to hear Dengie have good customer service!

[dollylanedales]

Thanks for the warning, Pam. I feed Senior Hi Fi to my two oldies and will be getting their first bag at the weekend, so I will check it carefully!! They are already having alfa beet, and Vicky has suddenly developed the legs of a youngster when she sees the bucket, and gallops up the field!